About us

Our team of experts is committed to providing quality service, tailored to the specific needs of each project.

Nexus Oversight Solutions

We transform data into concrete solutions.

Nexus Oversight Solutions (NOS) is a specialist research, monitoring and evaluation (RME) company, made up of a team of highly experienced professionals with decades of experience in international development and humanitarian aid across Africa.

We work with international organizations, NGOs, donors and national governments to deliver structured, data-driven monitoring and research programs. Our approach emphasizes contextual relevance, technical rigor, and the use of qualitative and quantitative methods to produce actionable analyses.

Through primary data collection, integrated local partnerships, and a strong commitment to methodological excellence, Frontline Metrics helps its partners navigate uncertainty and improve performance in the field.

Frontline Metrics was founded by a team of highly experienced professionals with decades of combined expertise in international development and humanitarian aid in Africa. Building on their shared commitment to advancing evidence-based programming, the founding team brings together complementary strengths in research, financial strategy, data science, field operations and institutional learning.
Prior to forming Frontline Metrics, the team worked together under Management Systems International (MSI) - USAID's largest monitoring, evaluation and learning (MEL) provider - where they supported the CART (Central Africa Regional Third-Party Monitoring) project. Through CART, they provided essential verification and learning services to USAID in the Democratic Republic of Congo (DRC), Central African Republic (CAR) and Republic of Congo (ROC), working in some of the region's most challenging environments.
Jean Baptiste Nimubona, Managing Director, leads the company's strategic direction and external partnerships, ensuring alignment with global management and evaluation standards. Eric Zakpa, CFO, oversees financial systems and ensures the organization's sustainability and compliance. Pacifique Mugaruka Ntabaza, Director of Research, stimulates methodological innovation and guarantees the scientific rigor of all results. Cedric Stanislas Mette-Mayo, Research Operations Manager for the ROC and RCA, ensures the quality of the implementation of research activities.

Leveraging contextual data for social impact.

Provide rigorous research and high-quality monitoring systems for maximum relevance and impact.

Equip decision-makers with evidence and tools to navigate uncertainty and optimize programs.

Prioritize contextual relevance by integrating research into local communities.

Engage in continuous learning, adaptation and data-driven humanitarian interventions.

Extend our impact across Africa through regional hubs and innovative digital tools.

Train local professionals to build sustainable capacity in research and data science.

Bridging the gap between data and decision-making for a smarter, faster and fairer impact.

Our mission

Empowering players operating in complex contexts

Nexus Oversight Solutions exists to support actors operating in complex and fragile contexts by providing rigorous research, building high-quality monitoring systems, and fostering collaborative learning practices. Our mission is to ensure that humanitarian and development interventions are guided by reliable data, anchored locally and managed adaptively to maximize their relevance and impact.

In environments marked by volatility, resource scarcity and institutional fragility, accurate and timely information is scarce but indispensable. We strive to bridge this gap by equipping decision-makers, governments, donors, NGOs and communities with the evidence and tools they need to navigate uncertainty, optimize programs and respond effectively to emerging needs.

Greater accountability and transparency

Ensuring that resources reach those who need them most

Institutional capacity building

Enable local and national systems to plan sustainably.

Solutions
contextualized

Propose solutions informed by the realities on the ground and the voices of communities.

Continuous learning and adaptation

Maintain program effectiveness over time through learning and adaptation.

Our vision

Match today's opportunities with tomorrow's needs.

We envision a future where humanitarian and development programs across Africa are systematically guided by reliable data, enriched by deep contextual understanding, and shaped by inclusive stakeholder participation.
In this future, decisions are no longer based on assumptions, but on field evidence interpreted with local knowledge, and shared transparently with all stakeholders, from international donors to beneficiary communities.

Evidence-based decisions

Promote a decision-making process guided by contextualized and validated field data.

Monitoring & Evaluation as Strategic Tools

Integrate monitoring and evaluation at the heart of strategies for continuous learning and adaptation, enabling local and national systems to plan sustainably.

Active Search and Transparent Sharing

Propose solutions informed by the realities on the ground and the voices of communities.

Community Involvement and Inclusion

Involve communities in the formulation, collection and interpretation of data.

Nexus Oversight Solutions

Geographic focus and strategic commitment

Democratic Republic of Congo (DRC)
Our work in the DRC focuses on third-party monitoring (TPM) and applied research, supporting evidence-based decision-making in critical humanitarian and development sectors. We provide independent performance monitoring, comprehensive evaluations and strategic planning inputs in the areas of food security, nutrition, protection, water, sanitation and hygiene, as well as emergency relief programs. Through robust data collection, verification and dissemination of learning, we contribute to adaptive programming and improved accountability.
Central African Republic (CAR)
In CAR, our TPM operations focus on results monitoring, rapid assessments and conflict-sensitive research in highly unstable environments. We provide our partners with real-time data to support program effectiveness and agile response. Our work informs strategic planning processes, while promoting collaborative learning with implementing partners and donors in complex humanitarian contexts.
Republic of Congo (ROC)
Our initiatives in the Democratic Republic of Congo aim to strengthen national data systems and promote the use of quality data in education, livelihoods and preparedness programs. Through TPM, performance monitoring and targeted evaluations, we improve evidence-based planning and contribute to learning programs that link research to practice for sustainable development.
South Sudan
In Southern Sudan, we deploy contextualized monitoring tools and conduct evaluations tailored to the complexities of humanitarian response in fragile environments. Our approach emphasizes independent verification, real-time feedback loops and adaptive learning to support effective coordination, accountability and program improvement in rapidly changing operational environments.
Burundi
In Burundi, we support resilience and recovery efforts through strategic outcome monitoring, program performance evaluations and community-based research. Our work focuses on the intersection of economic and political instability, ensuring that the data collected guides interventions aimed at long-term stability and local empowerment. We favor collaborative partnerships to foster continuous learning and improvement.
Nexus Oversight Solutions

Our latest major mission

Our last major assignment was with Management Systems International (MSI), the leading US provider of monitoring, evaluation and learning (MEL) for USAID. As part of MSI, we supported USAID via the Central Africa Regional Third-Party Monitoring (CART) project, providing essential verification and learning services in the Democratic Republic of Congo (DRC), Central African Republic (CAR) and Republic of Congo (ROC).

The CART project has strengthened USAID BHA's ability to assess outcomes, impacts and contextual changes in both emergency and non-emergency programs. Building on this success, we launched Frontline Metrics, a company dedicated to providing partners with context-sensitive evidence to improve strategic decision-making and social impact.

What Guides Us

Values & Principles

We combine expertise, innovation and integrity to support your sustainable development. Our commitments are based on strong values that ensure a real, responsible and lasting impact.

01.
Core Values
Our work is based on a set of core values that guide every decision, partnership and commitment. These values are not abstract principles, but are concretely manifested in our day-to-day operations and long-term strategies.




02.
Integrity
We are committed to the highest ethical standards in all facets of our work. From data collection to stakeholder engagement, we operate with transparency, honesty, and respect for confidentiality and consent. We hold ourselves accountable to the communities we serve, the partners we support, and the data we produce.
03.
Excellence
We aim for technical precision, analytical depth, and operational efficiency. Our teams use cutting-edge methodologies, leverage the latest tools in data science and digital tracking, and continually invest in professional development. Excellence for us is not static - it means constantly improving, learning from feedback, and adapting to emerging challenges.
04.
Cultural roots
We know that meaningful impact requires a deep understanding of local realities, norms and histories. We prioritize contextual relevance by integrating our research and monitoring activities into the social, linguistic and political fabric of the communities we serve. We work through local teams, value indigenous knowledge, and actively listen to local voices.


05.
Resilience
We operate in some of the most fragile and unpredictable environments in Africa. Our teams are trained and equipped to operate in challenging contexts, responding with agility and anticipation to changes on the ground. Resilience is both an organizational quality and a goal that we promote in the systems we support - ensuring effective and sustainable solutions despite adversity.

06.
Partnership
We believe that collaboration is essential for sustainable results. We work closely with a diverse range of actors, including government agencies, international organizations, civil society groups, academic institutions, and the communities themselves. Through these partnerships, we foster shared ownership, encourage mutual learning, and ensure that the results of our work are relevant, accepted, and implemented.
Team members

Discover the Experts who Advance Nexus Oversight Solutions.

We strive for excellence at every stage.
We believe in the power of partnerships and teamwork.
Committed in the field, determined to make a lasting impact.
A team you can trust, recognized for its rigor and integrity.
Jean Baptiste Nimubona

Chief Executive Officer

He provides overall strategic leadership and direction for the organization, fostering high-level partnerships, guiding the organization's vision and ensuring alignment with global standards for research, monitoring and evaluation. The Managing Director is the organization's principal representative to donors, governments and strategic partners, ensuring thought leadership and lasting impact in all regions of the world.

Eric Zakpa

Chief Operating Officer

The CFO leads the organization's financial strategy, planning and management, ensuring financial viability, regulatory compliance and effective risk management. The CFO advises management on resource allocation, oversees budgeting and reporting processes, and manages internal controls, audits and donor financial compliance in support of strategic decision-making.

Pacifique Mugaruka Ntabaza

Director of Research

Responsible for guiding the organization's methodological frameworks, promoting innovation in research design and ensuring the scientific rigor of all results. He leads the development of mixed-methods research strategies, promotes knowledge translation and encourages the integration of applied research into policy and program decision-making.
Recognized by key development players

Our partners trust Nexus Oversight Solutions

From international NGOs to national governments, we support our partners in complex contexts with reliable data, rigorous assessments and local expertise. The results speak for themselves.

Work with us!

Whether you're an organization, an NGO or a company operating in complex contexts, Nexus Oversight Solutions will support you with expertise and rigor. Together, we develop customized solutions, based on reliable data, to maximize your sustainable social impact.

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Contact us!

Avenue de la science N*4630,
Complex 365 Office Business,
Gombe, Kinshasa, DRC

Monday - Friday: 8.00am - 18.00pm / Weekend : Closed

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